alhyn a écrit:

Hello,

I see you have already contacted the support, so you should get a reply really soon, surely over the course of the week, don't worry. The team will look into what happened with your VIP subscription, thank you for the ticket informations.

Have a nice day

Thank you for your reply,  Only part of my VIP has been restored. The status area (become a VIP page), my extra votes per month, and the ability to shop in the VIP store, plus the Saturday discount is still missing.

Will this be looked into more thoroughly? Do I nee to put in another ticket? 

Thank you again, I did receive the gifts.

jenzg11 (U.S. site)

alhyn a écrit:

Hello again,

Happy to learn that you received the gifts. About the rest of your VIP advantages, you don't need to fill in another ticket because, like I told you, the team will let you know when they take care of your problem.

Thank you for your patience

My VIP status has not been completely restored. I'm missing extra amount of diva bucks for 10 days and the extra 30 for the Friday payouts. I have not had the extra votes for these days, I should have about 2100 days before it runs out.
Please help me get this restored.
Jenzg11  U.S. site